National incident database · independent operators

The shared memory the independent rental business never had.

Independent operators record what went wrong — damage, no-pays, chargebacks, no-shows, fraud — so the next operator isn't the next victim. Search a renter before you hand over the keys. It's informational; you make the call.

Nationwide
Operator network
Evidence-backed
Every report
$0
To contribute
search.donotrent.com
Live database
James Maddox
scanning · Querying operator network

Sample record · identity details masked by default

Operators reportDamage / No-PayNo-ShowFraud / ChargebackTheftAggressive BehaviorLate Return
01How it works

Three moves. The whole loop.

Contribute what you learn, draw on what everyone else already did. The database is only as good as the operators in it — so getting in is deliberate.

  1. 01

    Get verified

    We confirm you actually run a rental operation — business identity, not just an email — before you see a single record. Bad actors don’t get a login.

  2. 02

    Search before you rent

    Look a renter up by name, driver’s license, email, or phone. Identity details come back masked; the incident history comes back in full.

  3. 03

    Report what happened

    Had a bad one? File it with documentation, based on your direct experience. Submitting is free for every operator, forever.

02The record

A report is a case file — not a rumor.

Every entry is severity-coded, sourced to a verified operator, backed by evidence, and open to dispute. Identity stays masked until you have a reason to see it.

CASEDNR-26-2A19BD
S4 · CriticalActive
Subject of report

James M•••••

Damage / No-Pay
Driver's LicenseFL•••4821
LocationTampa, FL
Emailj•••@gmail.com
Phone(813) •••-0420

Returned a 2023 Charger with rear-quarter damage and a bald tire, then filed a chargeback on the security deposit. Damage waiver was declined at the counter. Photos and signed agreement on file.

Loss
$4,200
Resolution
Sent to collections
2 linked aliases
Verified OperatorBayline Auto Rental · FL4 exhibitsRental agreementPhotos / damage evidence+1
  • Severity, coded
    A four-step scale runs from a late return to outright fraud — and colors the case so triage is instant.
  • PII, masked by default
    Licenses, emails and phones come back as FL•••4821. Enough to match, not enough to leak.
  • Sourced to a real operator
    Each report carries the verified business that filed it. Anonymous tips don’t make the database.
  • Evidence on file
    Agreements, damage photos and chargeback records travel with the case as exhibits.
  • Always disputable
    Subjects can challenge any report. Disputes are tracked on the record, in the open.
03Why trust it

Credibility is the whole product.

An incident database is worthless the moment it stops being careful. So we built the guardrails first.

Verified operators only

Access is gated to confirmed rental businesses. Reading and writing both require verification.

Informational, never a verdict

We don’t approve, deny, or score anyone. The database informs your decision; it never makes it.

Evidence or it didn’t happen

Reports are built to carry documentation. Severity and resolution are recorded, not implied.

A real dispute process

Anyone named in a report can challenge it. Disputes are first-class, not an afterthought.

04Pricing

Contributing is free. Searching is cheap.

Reporting bad renters costs nothing and never will. Pay only when you want to look first.

Compare plans →
Contributor
Free

Submit reports & manage disputes

OperatorMost picked
$15/mo

Unlimited search + alerts

Fleet
$30/mo

Up to 10 users + API access

Stop being the operator who finds out last.

Get verified, search your next renter, and put the bad ones on record for everyone who comes after you.