Westmar Student Lofts
800 West Marietta St. NW
Atlanta, GA
30318
4048971003
( 3 reviews )
(2 votes)
Parking
(2 votes)
Noise
(2 votes)
Grounds
(2 votes)
Safety
(2 votes)
Laundry
(2 votes)
Manager
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Apartment Reviews and Ratings
From the beginning it has been a weird ride…I think we signed 4 leases (2 in person, 1 online at the complex and 1 online at home) before one finally “took.” My daughter moved in August 2012. Despite signing the lease well in advance and promptly getting hooked up to the roommate referral service she had no roommate for about 3 months then was assigned a roommate who was the polar opposite of her…unclean, lazy, marijuana smoker, etc. The management was ineffective in resolving the illegal drug situation (which was also reported to the owners in Denver to no avail) and despite the availability of vacant units at the complex it took several months to coordinate a move…with little assistance from the leasing staff. The common areas are very hot in the summer and very cold in the winter. The hallways smell bad due to a waste disposal chute system that accumulates a lot of trash before being serviced. The management office is non-responsive to even the most routine inquiry regarding billings. Utility billings are inconsistent in delivery and amount and there is an overall lack of adult presence or professionalism among the staff. Appliances are shoddy and the plumbing is consistently slow to drain despite multiple applications of Drane-O. The maintenance staff is slow to respond and rarely fixes even the simplest problem in one visit. Wireless access is frequently disrupted and is often unavailable for prolonged periods. It is not cheap relative to the improvements and amenities. A much better option is to find roommates in advance and share an apartment…there are plenty in Atlanta and especially nearby. The “plusses” are it seems safe at the complex, there is a shuttle if needed, the West Atlanta area has a lot to do and it is very convenient to Paul Mitchell-The School.
Big rooms with a nice kitchen and it's nice to have your own bathroom. Very nice staff and building/grounds.
~~This business is formerly known as MetroPointe Lofts of Atlanta, GA. They have changed names, but are still the same sleazy organization. Please review HUNDREDS of complaints that can be seen on the site Apartment Ratings under the name MetroPointe Lofts before signing a lease!!~~
After 7 months of pure hell, I am FINALLY out of this dump!! Actually, if it weren't for the Westmar staff, and the fact that they completely rob you of an extra $99 EACH a month (EVERY month, no matter what your usage is) for "utilities," things wouldn't be so bad!
My guests and I were constantly harassed by the female security guard whenever she wasn't busy scowling at other residents like they were criminals. Also, I was repeatedly sexually harassed by one of the male members of the management team (Josh Parham), as he would come into my apartment, then my ROOM, both COMPLETELY UNANNOUNCED while I was home alone during the Christmas break. This happened on more than one occasion, and even once when I was in the shower! When I complained about it, I was told by another management member (Angel Arrington) that "management has the right to enter your apartment at any time." Which is a lie. You would obviously need a valid reason, and to give at least 24 hours notice if not an emergency.
As for getting mail here? Forget it! I lost MONTHS worth of mail, as well as every birthday and graduation card and/or gift that I was supposed to receive between the months of November 2011 to January 2012. I sent out 35 invitations to close family and friends, and did not receive *one* parcel of mail back. Why, you ask? Because Westmar staff clearly tampers and/or steals with the mail. They blame it on U.S. Postal Solutions, the "outside agency" they hire, but I have personally seen students who work for Westmar sorting and handling residents' mail. My roommates and I have all had packages, cards, letters, etc. disappear. Even ones that have been received and signed for by Westmar staff!! So pleaaaaase don't ever change your address to Westmar! You will regret it! Not only that, but the post office will not let you change it back one it is set to Westmar because they are registered as a BUSINESS and not an apartment complex.
Another thing my roommates and I had experienced was the entering of our rooms when we weren't home. We would come home and find our bedroom doors unlocked, with no invitation from us or notice that someone was even there. This is a big security risk to leave someone's property unlocked and unguarded! Again, during the Christmas break, an "unknown" member of the Westmar staff entered my roommate's room while she was on vacation and left her door open. I know this because I was the only one there for over 2 weeks, and my roommate wasn't due back from vacation for another 2 weeks. Her door wasn't unlocked when she left and for the 2 weeks thereafter, but one day I came home from the store and it was. She was still in California at the time. 4th floor friends of mine also reported their PlayStation stolen FROM INSIDE THEIR LOCKED APARTMENT. Beware!
Along with the fact that management treats you like babies living in a dorm somewhere, this experience was enough for me to sell my lease and fast!! Then, to top the whole experience off, Westmar sent me an UNSIGNED security deposit check. The bank returned it to me because it was invalid!! Great.
In the short time that I lived here, rent went up $70 a month. Ridiculous! I don't know of anyone who has lived here who would recommend this place to someone else. Just don't do business with these crooks, that is all.